FAQ: iPolar Electronic Polar Scope

  • Can I download a previous iPolar Software?
  • Version 2.21 link: iPolar Software V2.21
    Last version supports Windows 32 bit system iPolar Software V2.50

  • iPolar software does not run
  • (1) Check if the software is blocked by the computer antivirus software, including Windows Defender;
    (2) Check if your Windows operation system meets the requirement if you are using a PC. Download and run EnvironmentCheck.exe.

  • My camera does not connect
    (1) Check USB cable and both USB port and connector;
    (2) Check if iPolar is shown under Windows Device Manager\Camera;
    (3) Check Camera privacy setting under Windows =>Settings=>Privacy. Make sure to change "Allow apps to access your camera' is ON.
    (4) If you see the iPolar and computer settings are correct, but still failed to connecting, contact iOptron for a RMA# to send the iPolar for testing