Robin Rice from Houston, TX United States
Not off to a good start. Paid extra shipping for 3 day delivery. Got ready for a ttrip to dark skies.We are still going, without the mount, sold my mount that the iEQ 30 replaced. With a lot of excitement, put the mount together, checked everything, turned it on..The Hand Controller was inoperative. The ioptron logo came on, 2 to 3 minutes later the display shows...connection error. Exchanged the wires, to check the cables, rebooted...same data was showing... After pushing both the back button and the menu button numerous times, the version data page came up. No menu, no usable data, just jibberous letters etc. Called the dealer, they said that it should work, I agreed. Gee, what a let down. The mount will be returned the day after Thanksgiving. Workin thru the details with support. Conclusion, for a $1300 new mount, one would expect an ioptron iEQ Pro mount to excite the customer.
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